![]() We allready updated Netscaler to latest release, but the issue still occurs. We tested Session Reliability with disconnecting an reconnecting WLAN connection - no Problem. On Netscaler we can see connected sessions with port 2598. If a server name was entered and Citrix Gateway cannot properly resolve the DNS hostname of the Duo Authentication Proxy server, authentications could fail with. The Problem does not occur when connected through LAN without Netscaler. Upgrade to the latest version of Receiver to verify if this resolves the issue. We have tried different Receiver Versions (4.5, 4.6 LTSR, 4.9 LTSR, 4.11) Citrix Receiver will only ask for authentication after 120 minutes. Its no problem to close the desktop-window and connect to the active terminal server session by clicking the icon in Citrix Receiver "start panel". It just greys out and the count down starts (Connection interrupted - trying to reconnect). When users wake up their Windows 10 devices (like Surface or Miix) from standby mode (after 15 minutes of inactivity), Citrix Receiver can not reconnect the virtual desktop session.
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